Head of Digital
- Phnom Penh, Cambodia
- Full-Time
- On-Site
- 4,000-5,000 USD / Month
Job Description:
HEAD OF DIGITAL
Location: Phnom Penh, Cambodia | Level: Senior Management (15-20 Staff)
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ROLE PURPOSE
To lead the digital business and strategic growth of the agency. You will oversee a multidisciplinary team of 15-20 specialists (Social Media, Performance, Content, and Tech) to deliver world-class digital solutions for top-tier local and international brands in the Cambodian market.
KEY RESPONSIBILITIES
- Strategic Leadership: Develop and implement comprehensive digital strategies that align with client business objectives and market trends in Cambodia.
- Team Management: Lead, mentor, and scale a team of 15-20 staff. Foster a culture of innovation, accountability, and continuous learning.
- Operations & P&L: Oversee the digital department's budget, resource allocation, and profitability. Ensure operational efficiency across all digital workflows.
- Client Relationship: Act as the senior digital consultant for key accounts, providing high-level insights and driving organic growth through digital innovation.
- Product Development: Identify and integrate new digital tools, platforms, and services (AI, Programmatic, CRM) to keep the agency ahead of the competition.
- Performance Oversight: Ensure all digital campaigns meet KPIs through rigorous data analysis and optimization strategies.
PROFESSIONAL REQUIREMENTS
- 10+ years of experience in Digital Marketing.
- 4+ years in senior leadership (Agency side).
- Proven track record managing 15+ staff.
- Deep expertise in Cambodia's digital landscape.
- Fluency in English (Khmer is a plus).
CORE COMPETENCIES
- Strategic & Analytical Thinking
- High-level Stakeholder Management
- Adaptability & Cultural Intelligence
- Financial Acumen (Agency Margins/P&L)
- Talent Development & Mentorship
KEY PERFORMANCE INDICATORS (KPIs)
Revenue Growth: Digital services upsell & retention benchmarks.
Team Retention: Staff engagement scores and low turnover rates.
Client Satisfaction: High NPS scores and consistent campaign ROI.
Contact details
+855 (0) 88 920 5869 (WhatsApp, Telegram)